Return Policy

Last updated March 29, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

Our refund policy is 3 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at store@erratums.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Abdul Rasheed P

Attn: Returns

Order #

Thaiff, 8/295

Beach P.0, Near Gujrathi School

Calicut, Kerala, India

Pin: 673032

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange.We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note:

  • A 80₹ restocking fee will be charged for all returns
  • Sale items are final sale, and cannot be returned

Questions:

If you have any questions concerning our return policy, please contact us at:

+91-9643326479

store@erratums.com